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Frequently Asked Questions

As we receive inquires from our customers, we will post answers here for the benefit of all.

123sync

  1. Why is the demo not working with my QuickBooks company file?
    The demo only functions with the provided QuickBooks sample company file. The sample file still allows you to test the functionality of 123sync with your database.  Please use the sample_product-based-business.qbw included with your demo download. It should be in a folder titled Sample Company File.
  2. Why can’t I post invoices?
    Be sure that the OverrideAccountName for invoice line items is a QuickBooks income account.
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We recently conducted an in-depth evaluation of the third party software solution offerings for integrating our FileMaker Pro based business software with our QuickBooks Pro accounting software. The 123sync product from SolutionMakers was the only one that offered a simple code-less, template based integration between our two applications. Even though it was priced a bit higher than the others, the ease and efficiency of the integration literally saved us thousands of dollars in custom code development and allowed us to complete the integration in hours, instead of weeks. The after sale support and help from the knowledgeable staff at SolutionMakers was extremely professional.  We highly recommend both the 123sync product and the staff at SolutionMakers.

— Joe Germann, President/CEO
Motorhead Extraordinaire Inc.