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Frequently Asked Questions

As we receive inquires from our customers, we will post answers here for the benefit of all.

123sync

  1. Why is the demo not working with my QuickBooks company file?
    The demo only functions with the provided QuickBooks sample company file. The sample file still allows you to test the functionality of 123sync with your database.  Please use the sample_product-based-business.qbw included with your demo download. It should be in a folder titled Sample Company File.
  2. Why can’t I post invoices?
    Be sure that the OverrideAccountName for invoice line items is a QuickBooks income account.
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123sync was a breeze to set up and configure. SolutionMakers did all of the heavy lifting for us to integrate a FileMaker solution with QuickBooks. As soon as we made sure that our data didn’t break any QuickBooks rules, all we had to do was upload the 123sync files to our FileMaker server and follow the built in instructions. We were sending data from FileMaker to QuickBooks in no time! Kudos to SMi for taking the pain out of QuickBooks integration.

— Jason Mundok
IT Solutions Consulting, Inc.