Frequently Asked Questions
As we receive inquires from our customers, we will post answers here for the benefit of all.
123sync
- Why is the demo not working with my QuickBooks company file?
The demo only functions with the provided QuickBooks sample company file. The sample file still allows you to test the functionality of 123sync with your database. Please use the sample_product-based-business.qbw included with your demo download. It should be in a folder titled Sample Company File. - Why can’t I post invoices?
Be sure that the OverrideAccountName for invoice line items is a QuickBooks income account.
We’ve been working with SolutionMakers now for about 8 years. We’re extremely satisfied. They know their product in depth and can design and apply its capabilities to best suit the need. If function issues arise, they are proactive in sourcing the problem and providing a solution (this happened once because they were not advised of software changes, and we were not charged for the numerous hours they spent troubleshooting). When we began working with SolutionMakers, we found that they understood our needs much better than we did. Some projects gave us benefits we hadn’t expected, at the same price. We have taxed them with some very complex projects, and always with excellent results.
Do they complete projects during the specified time frame and budget? Because they understand their product so fully, and investigate the need so thoroughly, they have always been on target with schedules and budgets.
Plus, they are just very nice people!
— Mary R.
Philips Ultrasound